Senior Staff Members
Cathy Bavaro – Staff Consultant
Ms. Bavaro has over twenty years of experience in the financial industry with experience in Banking Operations, Branch Support, Staff Training and Software Quality Assurance and Testing. She has proven abilities that combine project and staff management with technical expertise. Prior to joining KJS, Ms. Bavaro held the position of Vice President of End User Services at a Community Bank in Brooklyn, NY. While at this Community Bank, Ms. Bavaro worked closely with Executive Management and Project Teams to successfully complete multiple core conversions, bank acquisitions, and the implementation of new technology including the Bank’s Call Center, Teller and Platform System, and Branch Image Capture.
Barbara Bernier – Staff Consultant
Barbara Bernier has over 15 years of experience in the banking industry, in areas of bank operations, financial accounting, branch management, and investments. She graduated from the Florida School of Banking at University of Florida in Gainesville. She held the title of Vice President & Cashier at a national bank in Miami, Florida, where she was responsible for operations, accounting, branch operations, and investments. She has 32 years of experience in bank data processing, primarily with Fiserv Premier Core processing system. Her strengths are deposit operations, conversions, financial accounting, contract negotiations, and customer relations.
Lauren D’Italia – Staff Consultant
Ms. D’Italia has been involved in Information Technology in the banking environment for over 15 years. Her experience ranges from desktop and network maintenance to Online Banking support and IT management. She has in-depth knowledge of Business Continuity, Project Management, Vendor Management, Information Security, System Implementation, Risk Management, Audit, and Training. Lauren has worked on conversions related to various Fiserv Premier modules including: Teller, BPM, Director, Remote Deposit Capture, Retail and Business Online Banking and Bill Pay. Lauren is ISACA Certified in the Governance of Enterprise IT (CGEIT).
Michelle Dosch – Staff Consultant
Michelle brings over thirty years of banking experience including the Fiserv Premier core processing system. Prior to joining KJS, Michelle was SVP & Director of E-Banking services for a $4.5B commercial bank on Long Island. Michelle was responsible for the implementation, sales and support of all aspects of Treasury Management products and online banking services including: Remote Deposit Capture, ACH processing, Debit and Credit programs, ATM Management and Merchant Services Acquiring.
Lee Ann Ebert – Staff Consultant
Ms. Ebert brings more than 25 years of experience in the financial/banking industry to KJS, including Retail and Deposit Operations experience. Prior to joining KJS, Lee Ann was a Retail/Deposit Operations Manager for a bank in Northeast Florida, where she was instrumental in the setup and opening of 13 Branch Offices, was responsible for developing procedures, training of operational and branch personnel, Project Management, and performed multiple bank–wide conversions and merging of technology platforms from retail to backroom functions.
Doreen A. Gallagher – Senior Consultant
Ms. Gallagher’s career spans over twenty years of working with the Fiserv Premier core processing system, having worked in financial institutions that utilized the system in both in-house and outsourced arrangements. As a KJS consultant, Ms. Gallagher has been assisting Fiserv in supporting conversions, and has worked in over a dozen different financial institutions in the past year alone. Her strengths include Item and Deposit Operations, as well as numerous ancillary modules.
Jeffrey M. Greenwald – Staff Consultant
Mr. Greenwald joins KJS with over 15 years in branch management and retail operations experience in the banking industry. Jeff offers extensive experience with the Fiserv Premier core processing system and its ancillary programs including Teller, Business Process Manager, Director, Business Analytics, Source Capture, Exception Item Processing and Retail and Business Online Banking, and was most recently a Vice President and Director of Retail Operations for a $4.5B Long Island based community bank. In this role, Jeff led the Branch Operations, Deposit Operations and Quality Assurance departments and has played key roles in Fiserv core system conversions as well as new branch openings, branch closures and an outsourced to in-house migration. Throughout his career in banking, he has developed in-depth knowledge of various compliance, audit, vendor management and risk assessment related functions as well.
Ken Jones – Senior Consultant
Ken brings over twenty years of banking and data processing experience with an extensive background in core processing, programming, and system development. Prior to joining KJS, Ken held various banking positions, most recently Vice President, Information Systems Manager, for a $2.7B commercial bank. His expertise includes custom solution development, conversion planning and execution, systems implementations, performance analysis, and system maintenance. Ken holds various industry certifications including MCSE, MCSA, MCDBA, CNE, and CNA. He holds a Bachelor’s of Science degree in Information Systems.
Lynn Quinlan – Senior Consultant
Lynn Quinlan is a KJS Senior Consultant with more than 35 years of experience in the financial industry and consulting experience in banking technology and backroom operations. Lynn specializes in deposit/branch applications in a variety of technology packages. Her broad project management skills and attention to detail make her a valuable member of the KJS team. Before joining KJS, Lynn worked with banks in Florida in various positions from SVP of Deposit Operations, managing core conversions, merger and acquisition platform consolidations, operational and performance reviews and improved expense control for community banks along with opening a denovo bank. Lynn’s experience in banking and consulting have provided her with the skills and know-how to effectively guide clients through the accurate and timely conversion of their core processing systems for deposit/branch applications. Lynn also assists community banks in improving their efficiency and effectiveness with thorough analyses of their Deposit/Branch Operations.
Joseph Riccardi – Staff Consultant
Mr. Riccardi is an accomplished IT Manager. Prior to joining KJS, Joe held the position of Vice President of IT and CIO for a 900M credit union located on Long Island, NY. His expertise includes developing, managing strategic and tactical plans, full life cycle project management, coordinating cross functional teams, developing, implementing policies and procedures. His technical qualifications are in the areas of infrastructure, server virtualization, operating systems, cloud technology and a variety of software. Joe is highly skilled in staff training, mentoring and supervision. He excels in performance through both team and individual efforts. Joe holds a BS and MS Degree in Information Technology from New York Institute of Technology, Westbury, NY.
Cindy Sikes – Staff Consultant
Ms. Sikes has spent the last 40 years building a successful career in Banking by working for several community banks, a global bank, and a privately owned bank. The experiences and skills gained from these various sized lenders provide her with a strong knowledge of overall Bank Operations, Administration and Core Systems. Her specialty is Loan Operations, however, her expertise also includes the following: Credit Administration; Document Prep Systems; Imaging; Tracking; Process Improvement; Procedures; Staff Development; Risk Management; Compliance; General Ledger; and Project Management. Ms. Sikes has frequently participated in projects related to: Conversions and Divestitures; adding New Products; Productivity Assessments; System & Process Efficiency Reviews; Documenting Procedures; GL & System Balancing; Data Mapping, Testing, and Validation. Systems used include: Fi-Serv Premier & Easy Lender; FIS/Metavante; Jack Henry; AFS; OSI; Core Logic; LaserPro.